• Coverage to 14 countries and 1000+ sites, with the ability to add a further 2000+ sites in another 90 countries when the need occurs
• A provider who could work with diverse applications (CICS/IMS, Java/XML/SQL etc), diverse infrastructure (X.25 to ISDN, terminals/WinTerm/PC) and local support implementation procedures
• Reductions in annual running costs

Client benefits
Under the terms of the five-year deal, the existing technologies, systems and equipment were upgraded to take advantage of cutting-edge Internet Protocol (IP) networks thereby generating economies of scale through a single unified global network solution, visible throughout the organization. The new network enabled AVIS to significantly improve the efficiency of the 'Wizard' online reservation system to all of its locations, which is key to its competitive advantage, while setting the foundation for future services.

• Cost savings of €1.8 million pa, 10% of its annual data communications spend
• Single all encompassing end-to-end Service Level Agreement
• A solution which accommodates legacy systems but also has the flexibility to take advantage of new technological developments in the market as and when they occur
• A network that forms the foundation for several IT projects to cut costs and boost efficiency. For example, supporting a handheld checkout system for returned vehicles allowing returned cars to be processed much more quickly

What the customer thinks of the solution "This contract is a good example of delivering significant cost savings while still being able to make leaps in service levels. We expect to increase our network capacity by a factor of ten across our network, while bringing our rental stations into the 21st century."
Vice President IT, Avis Europe